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Have a question or comment about Barkworthies and our products? Please send us a message using our friendly form below; we’d love to hear from you. If you prefer to talk with us live or need further assistance, contact us at 1-877-993-4257
Barkworthies currently only ship within the United States; we cannot ship to Canada or other foreign countries. Shipments will be made via FedEx Ground.
Shipping charges will be based on the gross weight of the order and destination. Orders will only be shipped during business days Monday through Friday. Barkworthies usually ship within 72 hours of order placement. An e-mail confirmation will be sent when an order has been shipped.
If you are not completely satisfied with your purchase, items may be returned within 30 days of purchase from Barkworthies. Purchases from third-party vendors (not directly from Barkworthies) are not covered under this policy and customers must contact the vendor directly. Returns will be exchanged or credited for the original price paid at Barkworthies sole discretion. Items must be in original condition and accompanied by the original receipt or date of purchase.
To process your return, please send an email to [email protected] and include your name, address, phone number and invoice number, along with a description of the products you would like to return.
Returned items should be shipped to:Barkworthies®
Please Note: If your shipment is visibly damaged upon receipt, instruct the delivery agent to record the damage at time of delivery.