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Barkworthies currently only ships within the United States; we cannot ship to Canada or other foreign countries. Shipments will be made via FedEx Ground. Shipping charges will be based on the gross weight of the order and destination. Orders will only be shipped during business days: Monday through Friday. Barkworthies usually ship within 72 hours of order placement. An e-mail confirmation will be sent when an order has been shipped.
All shipments should be inspected for quality and quantity upon receipt. If there are any discrepancies with an order Barkworthies should be notified immediately at 1-877-993-4257 or by e-mail at [email protected]. All returned items should be shipped to our business address:
5701 Eastport Blvd.
Richmond, VA 23231
Please include the original receipt or date of purchase with the return. Returned items should be in original condition. All returns must be reported within 14 days of receipt.
Purchases made at independent pet stores should be returned to that retailer, and are subject to their store’s return policy.